{"slug": "runbox", "name": "Runbox", "category": "communication", "category_name": "Email and chat", "description": "", "recommenders": 5, "commenters": 6, "warners": 1, "score": 3.684, "rising": -0.31, "first": "2026-03-23", "latest": "2026-08-08", "why": "have only ever been met with warmth and kindness in my interactions in the tickets", "why_is_quote": true, "has_verdict": false, "sentiment": {"recommend": 5, "neutral": 0, "compare": 0, "warn": 1}, "spark": [0, 0, 0, 0, 1, 0, 0, 3, 0, 1, 0, 0], "listed": true, "loved": [], "caveat": "", "short_quote": "have only ever been met with warmth and kindness in my interactions in the tickets", "kind": "", "icon": true, "domain": "runbox.com", "github_repo": null, "official_url": "https://runbox.com", "pricing": "", "aliases": ["Runbox"], "verdict": null, "praise": [{"label": "", "summary": "", "quotes": [{"id": 787614738, "item_id": 49225921, "url": "https://news.ycombinator.com/item?id=49225921", "by": "rendx", "date": "2026-08-08", "version": null, "stance": "recommend", "quote": "https://runbox.com/ Norway", "excerpt": "https://mailbox.org/ Germany https://posteo.de/ Germany https://runbox.com/ Norway https://www.migadu.com/ Switzerland more: https://european-alternatives.eu/category/email-providers", "context": "", "use_case": "", "switched_from": "", "story": "Fastmail offers EU data region"}, {"id": 776435313, "item_id": 48527207, "url": "https://news.ycombinator.com/item?id=48527207", "by": "f_fmail", "date": "2026-06-14", "version": null, "stance": "recommend", "quote": "have only ever been met with warmth and kindness in my interactions in the tickets", "excerpt": "I migrated from Fastmail to Runbox in 2017, having been a customer with the former for four years, after I filed a ticket and the CEO responded with such obnoxious belligerence that I swore off doing business with Bron or Fastmail ever again. The ticket began with a question about whether they'd be willing to change the way their WebDAV server handles query strings (by just ignoring them\u2014versus returning 4xx, as it w", "context": "", "use_case": "email hosting", "switched_from": "Fastmail", "story": "Lies We Tell Ourselves About Email Addresses"}, {"id": 774322624, "item_id": 48395164, "url": "https://news.ycombinator.com/item?id=48395164", "by": "47282847", "date": "2026-06-04", "version": null, "stance": "recommend", "quote": "Runbox in Norway", "excerpt": "Runbox in Norway: https://www.runbox.com/ - decades of ops history, proper Norwegian company", "context": "", "use_case": "email hosting", "switched_from": "", "story": "Rootshell: A new E2EE email service hosted in Iceland"}, {"id": 759820464, "item_id": 47488779, "url": "https://news.ycombinator.com/item?id=47488779", "by": "keybits", "date": "2026-03-23", "version": null, "stance": "recommend", "quote": "Runbox are a good option", "excerpt": "Runbox are a good option - company and servers in Norway: https://runbox.com/ Been around since 2000. They're also working on JMAP support and are the top financial contributor to the Stalwart mail server (https://opencollective.com/stalwart) so I think they'll have a more compelling offering soon. Also worth keeping an eye on Thunderbird pro which will also use Stalwart: https://www.tb.pro/en-US/", "context": "", "use_case": "", "switched_from": "", "story": "Migrating to the EU"}]}], "caveats": [{"label": "", "summary": "", "quotes": [{"id": 759990145, "item_id": 47499384, "url": "https://news.ycombinator.com/item?id=47499384", "by": "Igor_kh", "date": "2026-03-23", "version": null, "stance": "warn", "quote": "I had enough of reliability issues, and a few emails got lost.", "excerpt": "I was a Runbox customer for several years and recently switched to Mailbox and never looked back. Runbox is nice, but I had enough of reliability issues, and a few emails got lost.", "context": "", "use_case": "", "switched_from": "", "story": "Migrating to the EU"}]}], "who": [], "tags": [], "use_cases": ["email hosting"], "compared": [{"slug": "fastmail", "name": "Fastmail", "co": 1, "switched_from": 1, "switched_to": 0}], "makers": [], "threads": [{"url": "https://news.ycombinator.com/item?id=48388253", "title": "Rootshell: A new E2EE email service hosted in Iceland", "mentions": 2}, {"url": "https://news.ycombinator.com/item?id=47487436", "title": "Migrating to the EU", "mentions": 2}, {"url": "https://news.ycombinator.com/item?id=49223082", "title": "Fastmail offers EU data region", "mentions": 1}, {"url": "https://news.ycombinator.com/item?id=48445834", "title": "Lies We Tell Ourselves About Email Addresses", "mentions": 1}], "sentiment_by_month": {"2025-11": {}, "2025-12": {}, "2026-01": {}, "2026-02": {}, "2026-03": {"recommend": 1, "warn": 1}, "2026-04": {}, "2026-05": {}, "2026-06": {"recommend": 3}, "2026-07": {}, "2026-08": {"recommend": 1}, "2026-09": {}, "2026-10": {}}, "versions": [], "version_unnamed": 0, "family_ref": null, "runs_on": null, "lines": [], "quotes": [{"id": 787614738, "item_id": 49225921, "url": "https://news.ycombinator.com/item?id=49225921", "by": "rendx", "date": "2026-08-08", "version": null, "stance": "recommend", "quote": "https://runbox.com/ Norway", "excerpt": "https://mailbox.org/ Germany https://posteo.de/ Germany https://runbox.com/ Norway https://www.migadu.com/ Switzerland more: https://european-alternatives.eu/category/email-providers", "context": "", "use_case": "", "switched_from": "", "story": "Fastmail offers EU data region"}, {"id": 776435313, "item_id": 48527207, "url": "https://news.ycombinator.com/item?id=48527207", "by": "f_fmail", "date": "2026-06-14", "version": null, "stance": "recommend", "quote": "have only ever been met with warmth and kindness in my interactions in the tickets", "excerpt": "I migrated from Fastmail to Runbox in 2017, having been a customer with the former for four years, after I filed a ticket and the CEO responded with such obnoxious belligerence that I swore off doing business with Bron or Fastmail ever again. The ticket began with a question about whether they'd be willing to change the way their WebDAV server handles query strings (by just ignoring them\u2014versus returning 4xx, as it w", "context": "", "use_case": "email hosting", "switched_from": "Fastmail", "story": "Lies We Tell Ourselves About Email Addresses"}, {"id": 774351584, "item_id": 48396974, "url": "https://news.ycombinator.com/item?id=48396974", "by": "robtherobber", "date": "2026-06-04", "version": null, "stance": "recommend", "quote": "", "excerpt": "I don't trust online reviews that much, but some of these may be relevant: - https://uk.trustpilot.com/review/runbox.com - https://cyberinsider.com/email/reviews/runbox/ - https://uk.pcmag.com/cloud-services/94763/runbox - https://old.reddit.com/r/mail/comments/1qdlyrh/runboxcom/", "context": "", "use_case": "email hosting", "switched_from": "", "story": "Rootshell: A new E2EE email service hosted in Iceland"}, {"id": 774322624, "item_id": 48395164, "url": "https://news.ycombinator.com/item?id=48395164", "by": "47282847", "date": "2026-06-04", "version": null, "stance": "recommend", "quote": "Runbox in Norway", "excerpt": "Runbox in Norway: https://www.runbox.com/ - decades of ops history, proper Norwegian company", "context": "", "use_case": "email hosting", "switched_from": "", "story": "Rootshell: A new E2EE email service hosted in Iceland"}, {"id": 759990145, "item_id": 47499384, "url": "https://news.ycombinator.com/item?id=47499384", "by": "Igor_kh", "date": "2026-03-23", "version": null, "stance": "warn", "quote": "I had enough of reliability issues, and a few emails got lost.", "excerpt": "I was a Runbox customer for several years and recently switched to Mailbox and never looked back. Runbox is nice, but I had enough of reliability issues, and a few emails got lost.", "context": "", "use_case": "", "switched_from": "", "story": "Migrating to the EU"}, {"id": 759820464, "item_id": 47488779, "url": "https://news.ycombinator.com/item?id=47488779", "by": "keybits", "date": "2026-03-23", "version": null, "stance": "recommend", "quote": "Runbox are a good option", "excerpt": "Runbox are a good option - company and servers in Norway: https://runbox.com/ Been around since 2000. They're also working on JMAP support and are the top financial contributor to the Stalwart mail server (https://opencollective.com/stalwart) so I think they'll have a more compelling offering soon. Also worth keeping an eye on Thunderbird pro which will also use Stalwart: https://www.tb.pro/en-US/", "context": "", "use_case": "", "switched_from": "", "story": "Migrating to the EU"}]}